TRUST CENTER

Privacy Policy

A plain-language explanation of what MindSoi collects, why it is used, where it is processed, and the choices available to you.

Effective and last reviewed: July 18, 2026

Information you provide

MindSoi may receive assessment answers, an email address, account authentication information, career-profile details you choose to save, interview reflections, messages sent to Mara or Career Teller, and documents or memo text you deliberately submit to EvidenceDesk. Career Pivot pilot applicants may also provide a decision statement, work history, decision timing, options already considered, and compensation, benefit, location, schedule, family, visa, or training constraints. Payment-card details are entered directly into Stripe and are not stored by MindSoi.

  • Assessment answers and calculated results
  • Email address and authentication identifiers
  • Optional career goals, skills, industries, and challenges
  • Career Pivot application, evidence, constraints, and user-approved decision artifacts
  • EvidenceDesk files, extracted page text, memo claims, citations, and corrections
  • Messages and reflections you deliberately submit
  • Purchase status and transaction references, not full card details

EvidenceDesk and optional OpenAI processing

EvidenceDesk stores extracted document text, review memos, findings, and corrections in MindSoi's application database so the browser-scoped workspace can operate. Original PDF binaries are not stored in the current release. Guest access is tied to a private browser cookie; clearing it or changing browsers can make that workspace inaccessible.

Semantic indexing and AI-grounded review are optional and off by default. If you check the relevant option, extracted document passages, memo claims, and retrieved evidence are sent to OpenAI to create embeddings or a structured verdict. Model responses are requested with storage disabled. OpenAI states API data is not used to train its models unless the API customer opts in, but account-level retention and legal controls may still apply. Leave the option unchecked to use MindSoi's lexical and deterministic processing path.

EvidenceDesk feedback is used to evaluate product quality. Customer and guest documents or corrections are not model-training data by default and cannot enter the fine-tuning export in this release.

Device-only wellbeing data

Wellbeing check-ins and private journal entries are designed to remain in your browser's local storage. They are not intentionally sent to MindSoi, Supabase, an AI model, or analytics. Clearing browser data or changing devices can remove them.

How information is used

Information is used to operate the assessment, calculate and display results, retrieve career evidence, answer Career Teller questions, run requested EvidenceDesk document reviews, evaluate Career Pivot pilot fit, prepare and deliver an accepted guided Sprint, provide requested account and AI features, deliver purchased reports, respond to support requests, prevent abuse, and improve reliability. Signed-in Career Teller conversations may be saved to the account; guest conversations remain in the browser unless the user deliberately submits them again. MindSoi does not use assessment results for hiring or sell career applications or results to employers.

Service providers

Current infrastructure can include Vercel for hosting and cookie-free analytics, Supabase for authentication and application data, Stripe for payments, Anthropic for optional AI-generated career guidance, OpenAI for user-enabled EvidenceDesk embeddings and grounded review, and an email-delivery provider when email features are enabled. Each provider processes information under its own terms and privacy commitments.

Analytics and cookies

Vercel Web Analytics measures page views, approximate country, device, browser, referrer, and route without using advertising cookies or storing direct personal identifiers. MindSoi does not currently run behavioral advertising or cross-site tracking. See the Analytics Disclosure for details.

Retention and security

MindSoi aims to retain account and product data only as long as needed for the service, legal obligations, security, and dispute resolution. Career Pivot applications and EvidenceDesk workspaces are private by default and stored in the protected application database; free-text intake is excluded from product analytics. Reasonable safeguards are used, but no internet service can guarantee absolute security.

Your choices and rights

You may request access, correction, deletion, restriction, or a portable copy of personal information where applicable. You may also object to certain processing or withdraw consent for optional features. Requests can be sent to hello@mindsoi.com and may require identity verification.

Children and international use

MindSoi is not directed to children under 13 and should not be used by a child without appropriate parent or guardian involvement. Information may be processed in the United States and other locations where service providers operate.

  • Do not submit another person's private information without permission.
  • Do not use MindSoi for emergency, medical, or clinical care.

Contact

Privacy questions and requests: hello@mindsoi.com. Include 'Privacy Request' in the subject line.